Client Reviews
What really sets Protected Harbor apart is the level of ownership they take in the partnership. Our previous hosting providers were very hands-off — the system was up, and that was essentially the end of the conversation. With Protected Harbor, it has always been a true partnership.
They took nearly a year to evaluate our needs, understand our business, and design an infrastructure environment specifically around what we required. They didn’t just tell us what equipment to buy; they explained what they recommended, why it was important, what performance we could expect, and how each component contributed to reliability and uptime.
That level of ownership gives us tremendous comfort. We have a very active 24/7/365 customer base, so stability and uptime are critical. Protected Harbor’s infrastructure has proven itself in terms of performance, reliability, and resource utilization. Their team is always willing to provide guidance and recommendations, even when an issue isn’t directly related to their infrastructure.
We now include Protected Harbor in conversations about our future growth and evolution as a software provider. We rely on their expertise to help us think through what’s possible and how we can scale effectively. That’s the value of the partnership: knowing we have a team that understands our infrastructure, takes ownership of the outcome, and is invested in helping us succeed.
VCS HR
Truly amazing team. Always ready to take care of any issue, if any ever show up. Wouldn't trade them for anyone!
Agape Transportation
With Protected Harbor at our side, we've been able to avert several catastrophic events and grow our business at the same time. They are critical to the future success of my company.
Imagine Software
This service is available 24/7 for our firm's IT needs and issues. I have always received quality service in a timely manner. Easy to deal with always no matter the staff working on one's issue.
Kamke & Daley
Personalized Solutions for Your Workflows
Every service is customized. No one client is the same. Regardless of client type, our focus is on ensuring that your applications and technology achieve optimal performance at the lowest possible cost.
Part of the Protected Family
Protected Harbor’s most innovative product is our customer experience. Every new product recommendation and installation goes through rigorous customer testing. What needs to be done right away? What will benefit our clients more in the long run? Our team of industry-leading experts conduct rigorous testing and market research to ensure the solutions we provide will directly improve the performance of your application, at a reasonable rate.
How Full Stack Ownership Benefits You
Richard Luna, Founder and CEO of Protected Harbor, sits down with Anthony Brown, Vice President of Imagine Software, to discuss how owning the stack and hardware benefits our clients.
Talk With Protected Harbor
If infrastructure is becoming a larger operational or business concern, a conversation can help clarify where pressure is building and what improvements would make the biggest difference.